UPMC health plan - terrible

UPMC health plan calls and says they canceled my health insurance due to change of address I gave them. I never contacted them with a change of address. They also forced bills to go to highmark insurance even when they are out of network at UPMC facilities instead of processing them in their health plan. Terrible insurer! Horrible patient care.
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I went on to register on UPMC member services site to see all my son's bills and reports to find out I can't retrieve any of his information because he's not 18. If I'm the parent why can't I gather or see my child's information. I can do it at certain doctors offices...
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I didn't like
  • Policy on accessing childs information if not 18
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went to scheduled appointment with clinician practice and informed my case was closed and that i did not have an appt. in their system, no reason for closure, no verbal or written notice, no guidance on what to do or where to go for treatment. clincian writing for...
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I have always used my on line HSA account to pay my medical bills. I would get a statement, look it up in my HSA according to the family member name and the date of procedure. Then, just like on line banking, paid my bills. Once I switched to UPMC, all the HSA on...
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